The second-hand marketplace Members Share Anger Over Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.